Frequent questions - FaQs

WHAT TYPES OF COMPANIES CAN MAKE SIGN UP ON THE SITE?

Smartness s.r.l.s. provides only and exclusively companies that deal with the resale of products and services in the market of consumer electronics and mobile phone accessories.

HOW DO YOU MAKE THE REGISTRATION?

To register and access the services and products offered by Smartness, it is sufficient:
- Fill in the registration form, directly online, at the following link: https://www.smartness.online/diventacliente
- Send Company Registration Report not older than six months, through the PEC of the company present in the same visa, to mail@pec.smartness.srl
Within the following 24/48 hours, once the registration form has been viewed and the Company Registration Report has been received, Smartness will send the Customer Code and the credentials to access the site.

THE REGISTRATION OF THE CONSTRAINTS?

Access to the site is free to registered users and does not involve any purchase restrictions.

ONCE REGISTER, HOW CAN YOU BE CONTACTED SMARTNESS?

By contacting the number +39 081.193.495.42 or by writing to the e-mail address: sales@smartness.online

IS IT POSSIBLE TO MAKE AN ORDER IMMEDIATELY AFTER REGISTRATION?

Upon receipt of the Customer Code and credentials to access the site, it will be possible to order.

IS THERE A MINIMUM VALUE TO MAKE AN ORDER?

The minimum order is €250,00.

WHAT ARE THE SHIPPING COSTS?

A shipping cost of 6.90 euros will be applied for orders of less than 1000 euros. For orders above this amount, the shipping cost applied will be equal to 1% of the taxable amount. The conditions of transport can be reviewed based on the type of business, against a verification carried out by the offices in charge.

CAN THE GOODS BE SHIPPED TO DIFFERENT OPERATING OFFICES?

At the time of sending the Chamber of Commerce registration, through its certified mailbox, it is necessary to report the various operational offices at which the goods are to be sent;
in this way, before proceeding with the sending of the order, it will be possible to select the office in which to send what has been purchased.

IS IT POSSIBLE TO SHIP THE GOODS AT A FINAL USER?

Smartness provides the dropshipping service, in total anonymity, which allows to send directly to end users. This service may incur an additional cost.